Episode 4 of the ITSM Review podcast hosted by Barclay Rae.
- Early Begley, Total Quality Manager, University of Kentucky (Earl’s posts on The ITSM Review , Earl on LinkedIn)
- Martin Thompson, ITSM Review
- “50 Completely Unexplainable Stock Photos No One Will Ever Use”
- Axelos: Promote short sprints for Service Improvement
- Consultants register and jumping out on your own as a consultant
- Quick review of Knowledge14 (see also http://www.theitsmreview.com/2014/05/steal/ and http://www.theitsmreview.com/2014/04/knowledge14/)
- ServiceDesk Show Review
- SDI Conference coming soon
- itSMF Australia / LeadIT –
- New Q&A forum coming soon
- Open discussion with Earl about real life Knowledge Management at University of Kentucky.
- Zendesk IPO