An army of ITSM'ers

Last year over 1.5 million people took their driving test in the UK.

Budding drivers refer to the ‘Highway Code’, a high selling booklet designed to teach trainee drivers about navigating roads, cooperating with others drivers and staying safe.

So can we assume that the UK gained 1.5 million new road safety enthusiasts with a passion for road markings and road signs?

No.

It means 1.5 million people took their test. They went through the motions, they learnt a skill in order to meet the minimum requirements to get the job done and get on the road.

@ClaireAgutter

Claire Agutter of ITIL Training Zone recently stated that 20,000 people take their ITIL Foundation every month.

So we have 20K more ITSM enthusiasts? Call me a cynic, but I think not.

We have 20K people a month that ‘went through the motions, learnt a skill in order to meet the minimum requirements to get the job done and get on the road‘. In the case of ITIL foundation maybe it is to get that next job, make their CV more appealing or because the boss said so. Maybe some of them are tomorrow’s ITSM revolutionaries?

I think it is fantastic that ITIL training has such a good throughput but think it is a little misguided to use ITIL training as the litmus test of the ITSM industry.

In another correlation with driving tests, road safety campaigners are frustrated that few people refer to the Highway Code once they have passed their test.

“Millions of copies of the book have been sold, although whether many people refer to it once they’ve passed their driving test is doubtful, a point of frustration for many road safety campaigners.” The Telegraph

What do you think? What is the true indicator of ITSM Industry health?