All change at SITS, farewell Laura

It’s all change for SITS.

The Service Desk and IT Support Show (SITS), is the UK’s largest ITSM event, and arguably the largest ITSM related event in Europe.

SITS 2015 includes a few changes:

  1. Earl’s court faces redevelopment, so the show moves one mile up the road to Olympia
  2. SITS 15 moves from it’s regular slot in late April to 3rd-4th June 2015
  3. Laura Venables, long time event manager for the show is moving on.

Further information at: http://www.servicedeskshow.com/

The SDI Conference, usually in June, shifts to April. See http://www.servicedeskinstitute.com/events/sdi-conference-2015/

Farewell Laura

In the umpteen years I’ve been attending SITS, Laura has been synonymous with the show and the ITSM industry as a whole. Good luck Laura with your new adventures!

“Laura has been a great curator of the industry through the show and very positive and popular host.” Barclay Rae, Barclay Rae Consulting

“Laura…. Thank-you for reminding me how old I am ;-)….I think we met way back when I was at FrontRange, then Numara who was bought by BMC…..How time flies. I has been a delight working with you. All my very best for the future.” Andy White, EasyVista

“I was continually amazed at the quality of the Service Desk Show, which I know was directly correlated to Laura’s efforts. It is sad to see her go, but appreciate we sometimes need to flip our perspective to experience a completely new adventure. Hope you enjoy every minute of it Laura, and sent us postcard!” Courtney Wheeler, TOPdesk UK

The interview with Laura below was recorded at the SDI conference in June. Thanks to Barclay Rae.

Podcast Episode 3: Live from the Service Desk and IT Support Show (SITS)

SITS14 contributor of the year and podcast host Barclay Rae (right) with SITS event manager Laura Venables.
SITS14 contributor of the year and podcast host Barclay Rae (right) with SITS event manager Laura Venables.

Episode 3 of the ITSM Review Podcast. Hosted by SITS14 contributor of the year Barclay Rae (Congrats Barclay!).

Podcast guests include a “Fruit salad” of ITSM folks:

Agenda:

  • General review of SITS and evolution of the show
  • Evolution of the ITSM market and traction with non-IT departments
  • Bringing younger folk into ITSM, Career Paths
  • Marketing in the ITSM Market, coaching exhibitors
  • The value of in-person networking
  • “The best conference I’ve ever been to”

ITAM Review and ITSM Review Feeds

UK IT Conference Season Starts With Service Desk & IT Support Show

Laura Venables "Our 2012 line-up of big name exhibitors and illustrious expert speakers has already generated a lot of positive feedback from pre-registered visitors"

Spring has sprung and the IT conference season engine for 2012 has officially started. Actually, Las Vegas and Orlando got going in January/February, but at least we’re civilised enough to wait until the clocks go forward before we dust off our conference venues.

April is special of course as this is the month that we see the Service Desk & IT Support Show return to London’s Earls Court from the 24-25 April, with over 80 suppliers demonstrating 250+ products and services.

This is the UK’s biggest showcase for the IT Service Management and IT support industry and this year the central exhibition will also benefit from a comprehensive two-day free education programme, which combines eight keynotes, 40 seminars, breakfast briefings and roundtable discussions.

New Faces

A full exhibitor list is available here. Looking over the attendees we can see that there are plenty of the “usual suspects” and that’s always a good thing. Even better is the news that there will also be nearly twenty completely new faces taking part this year.

New names at the show include:

“The support from the industry this year, as always, has been fantastic. Our 2012 line-up of big name exhibitors and illustrious expert speakers has already generated a lot of positive feedback from pre-registered visitors,” commented event manger Laura Venables. “I’ve been working on the show for five years now and it’s a testament to its continuing success that, with less than two weeks to go, we’re still getting significant exhibitor interest from some top ITSM providers.”

Further info: http://www.servicedeskshow.com/